How did Royal Air Maroc standardize its customer relations?
Three years ago, Royal Air Maroc, the Moroccan national airline company, chose Extens Consulting in order to extensively improve their customer relations. In order to respond to the issues of a sector in constant development, its service culture was standardized. Let’s go back to this mission, which was described during the 2017 European Customer Day […]
How did Royal Air Maroc standardize its customer relations? Read More »