The added value of Extens Consulting compared to a classic change management consulting company
We benefit from a large network of experienced CRM managers, allowing us to be extremely responsive. Our transition managers have a great deal of operational expertise. They are versatile, able to adapt to different working environments and decision-makers.
Diagnosis of operations
At first, the manager carries out a diagnosis of your operations. He then establishes with you an action plan to engage employees and align the quality of service delivered with your ambition.
Project direction
In addition, Extens Consulting provides Project Management to support the transformation plan and, if necessary, mobilize additional expertise to accelerate change management.
Transfer and balance sheet
At the end of the mission, we ensure a handover with the new director recruited, and draw up a balance sheet, as part of a process of continuous improvement.