The CX Consulting Agency that reveals talents
IS YOUR COMPANY PREPARED TO LEVERAGE THE POWER OF C.A.R.E.?
This new book introduces an easy to understand and apply model for companies to rise above market challenges to stay relevant to customer needs in a world filled of uncertainties.
Why invest in Customer Experience?
In a consumer society where price and product tend to be aligned and standardized, the third differentiating factor becomes the essential issue for companies: the Customer Journey.
Companies face increasingly demanding consumers in terms of service. Customers can be lost at any time and prospects are difficult to conquer. Extens Consulting supports the human and digital transformation of organizations to unite all stakeholders around the customer and meet the challenge of service.
120
clients from all sectors: B2B and B2C
150+
completed missions
21
countries around the world
Our areas of expertise in Customer Relationship
We address all sectors
Financial Services and Insurances
Hospitality and Tourism Leisure
Healthcare
E-commerce Retail
Energy
Industry
Supply chain