Innovation of
experiences
Our expertise
Innovation Experiences
We help companies develop innovative approaches and provide their customers with extraordinary experiences. Our consultants, expert in Design Thinking, propose you “to do things differently and better” in a principle of co-creation.
We support you
Discover market trends and best practices
Imagine your experiences of tomorrow
Anchor customer culture in your organization
Rethink your device of conquer and loyalty
Develop the attachment and recommendation of your customers
Make your teams aware of innovation
Testimonials
“Our specifications were so complex, however Extens’ approach and the senior consultants’ team met all our prerequisites and expectations. Extens identified our needs very quickly `{`…`}` and offered a really innovative customer relationship framework `{`…`}`. We wish that everyone could go through changes accompanied by such a systemic approach.”
Marketing director
We needed an expert in Customer Relationship and Customer Journey to provide out-of-the-box thinking and to support us through the change. Agile, responsive and proactive… the Extens Consulting team met this challenge.
Relationship manager
Jean-Marc Pénélaud
We have accompanied them
Emmanuel Richard
CEO
« In increasingly competitive markets, where products are commonplace, and are no longer sufficient to make a difference, it is important to focus on service and customer relationships. At Extens Consulting, we help you conceive and imagine new customer experiences in a concrete way. Together, we co-build the future of what you will offer your customers. »