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Painpoint definition

What is it ?

It represents a negative customer experience during the customer journey and may negatively impact the customer experience.

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  • Our company
    • Our company
    • Our values
    • Customer testimonials
    • Our partner associations
  • Our expertise
    • Define Customer Relationship Strategy
    • Design of Customer and Employee Journey
    • Innovation of Experiences
    • Transformation of Organizations
  • Our innovations
  • MyExtens
  • Blog
  • Contact us
    • Contact us
    • Join us
  • Français
  • Deutsch
  • Italiano
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