Change management consulting compagny
Our consultants, working as in a change management consulting company, intervene to ensure the operational responsability of a customer Relationship department and initiate and manage the transformation of your operations. Transition management is the assurance for you to benefit from an expertise and a fresh look at operations to quickly identify solutions and implement them.
Our transition managers intervene in various contexts like :
- The transformation of a Customer Relationship department
- The creation of a Customer Service
- The prolonged absence or the fast departure of a manager
The added value of Extens Consulting compared to a classic change management consulting company
We benefit from a large network of experienced CRM managers, allowing us to be extremely responsive. Our transition managers have a great deal of operational expertise. They are versatile, able to adapt to different working environments and decision-makers.