Tools

hyper nudge

Hyper-Nudge to reboot consumption

Leave a Comment / Care Culture

The Covid-19 pandemic has pushed us to reflect on the new world and to find solutions to the challenges presented to consumption. To that end, Extens Consulting has conducted extensive research and has developed a unique ‘hyper-nudge’ based strategy led by Benjamin Peykani, anthropology expert and strategy consultant. ► Interview with anthropologist Benjamin Peykani Extens […]

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parcours-client-réalité-virtuelle

Customer Journey in Virtual Reality & Measurement of the Customer Culture in Real Time

Leave a Comment / Customer Experience

The Customer Experience consulting firm, Extens Consulting, has two new tools to support its clients. The goal is to delve deeper in giving clients a better visibility on the investments being made to improve their customer experience.   Until now, no virtual reality (VR) customer experience simulation tool or customer culture measurement tool for real

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