The GDPR (General Data Protection Regulation) will soon come into effect… But what is it really about? Are you prepared? It’s the perfect time to test your knowledge before the release of our White paper on GDPR and Customer Relationship.
The Net Promoter Score rapidly became a reference for businesses aiming to improve their customer experience through a simple question:
In the increasingly popular hybrid workplace models, both business leaders and team members report that they miss the trust and
It’s no secret that happy customers are good for business. Companies that deliver great customer experiences see higher levels of
If you really want to provide a great patient experience, we must move from individual initiative to collective initiative. And
https://vimeo.com/684563344?share=copy It’s important to remember that the clinical aspects of healthcare are wrapped in an experience. Medical professionals have to
It is through the encounter with Diane Hopkins who is an expert in the economy of health that we decided