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Today we are witnessing a new revolution, precisely, the customer experience revolution after the industrial revolution, the digital revolution.
Welcome in the Customer Experience Economy !
Let’s meet right away Diane Stover-Hopkins, our Senior Leader for Healthcare Practice.
What opened your eyes to the fact that healthcare was ready for new approaches to improve care?
What lead you to begin to focus on the healthcare experience ?
How are marketing and consumer experience strategies linked in healthcare ?
How were you inspired to be a pioneer in enhancing patient experiences in the US ?
Expand your impact in the Customer Care Economy !
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Website : www.cxcarepro.com